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Archive for June, 2010

Retail Pros Latest Shining Star: Version 9.2 R3

Posted in Announcements, Reporting, Solutions on June 23rd, 2010 by Mike Bishop – 1 Comment

Retail Pro’s flagship retail management software product, Version 9.2, extends its global leadership as both a store management and point of sale solution, combined with multi-national headquarters management, merchandising, inventory management, customer relationship and consolidation capabilities.  While the robust feature set in Retail Pro is well established, Retail Pro International, LLC. continues to invest heavily in R&D as evidenced in their latest release: R3.

Retail Pro Version 9.2 R3 enhances a wide range of areas within the product, including overall performance and ease-of-use improvements. However, this is not just a maintenance release – it includes a host of features the diverse Retail Pro customer base can readily exploit.

The features begin with enhancements to customer management, including faster customer lookups and results sorting, along with better allocation, assignment and communication capabilities between regions and districts. Users are also now able to selectively define which fields are required vs. optional. The inventory management area has also been enhanced with additional security features and an improved physical inventory counting process.

In support of Retail Pro’s advanced capabilities for managing complex corporate structures and organizational hierarchies (including franchises), the intercompany transfer area has been enhanced. Retail Pro is also well known for its ability to accommodate a wide variety of external system integrations and advanced reporting and analytics. The new DataStor product allows these extensions to operate at maximum efficiency through affordable and seamless integration with a standalone instance of the Retail Pro database.

Retail Pro’s extensive fraud control and overall operational visibility have also been enhanced with advanced database auditing and added security for certain transactions and operations (adjustment memo reasons, UPC creation, serial type assignment and others).

Retail Pro version 9.2 R3 also adds three new links to popular accounting systems, along with a next generation integrated high-performance payment processing engine, and support for a variety of additional peripheral devices. In addition, an improved licensing capability enables specific features to be licensed so that alliance partners can more readily extend the Retail Pro suite to address industry specific vertical markets.

Finally, the already extensive reporting suite included with Retail Pro has been extended and enhanced.

Individually, these enhancements are all exciting; together, they’re a testimony to Retail Pro’s forward thinking leadership and commitment to ongoing product R&D investment.

For more information, please see: http://www.retailpro.com/RequestMoreInformation.php

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Retail Pro Compatibility Statement for Microsoft Windows® 7

Posted in Announcements, Solutions on June 1st, 2010 by Kevin Connor - RPI – Be the first to comment

Retail Pro International, LLC (RPI) is committed to providing the highest quality products and support for our Retail Pro resellers and customers. This includes support for the latest editions of Microsoft’s Windows operating systems, including Windows 7™. As new Retail Pro products are released, RPI will continue to make appropriate announcements and publish updates to ensure compatibility with the latest generations of the Windows operating systems.

What does Windows 7 compatibility mean for Retail Pro?
Windows 7 compatibility is defined as the ability to install/load and operate the Retail Pro core product (Small Business, Merchant, Global, Global Enterprise, and DataStor) on a computer running the Windows 7 operating system.

Which Retail Pro solutions are Windows 7 compatible?
The Retail Pro 9 suite of products (version 9.2 R2 and later), including Small Business, Global, Global Enterprise, and DataStor editions are compatible with Windows 7 Professional, both 32 bit and 64 bit editions.

The Retail Pro 8 suite of products (version 8.6 and later), including Shop, Small Business, and Merchant editions are compatible with Windows 7 Professional 32 bit Edition. Windows 7 Professional 64 bit Edition is not supported for use with the Retail Pro 8 products. Compatibility issues which are concretely found to be caused through the use of RP8 and Windows 7 Professional 32 bit Edition (as validated by RPI) will be considered for remedy by RPI. In some cases a fix may not be possible within Retail Pro 8 platform, in which case Retail Pro 9 should be considered for use as an alternative.

It is important to note that some ancillary tools based on legacy development platforms may not have been tested for compatibility with Windows 7. In these cases the ancillary tools are provided on an as-is basis.

RPI does not recommend the use of, nor support the use of Microsoft’s Windows Home Premium or Home Basic editions with either Retail Pro 9 or 8.

Important Note: Not all hardware drivers are Windows 7 compatible, and in some cases drivers which are Windows 7 compatible are not 64 bit compatible. It is the customer’s responsibility to verify that all software and hardware devices being used with their Retail Pro products are Windows 7 compatible or 64 bit compatible when a 64 bit operating system is being utilized. Under no circumstance will Retail Pro International, LLC be responsible for 3rd party software applications and/or hardware components that are not Windows 7 and/or 64 bit compliant.

Do I need to upgrade my Retail Pro software to be compatible with Windows 7?
Only Retail Pro 9.2 R2 and Retail Pro 8.6 or later releases are considered Windows 7 compatible. A Retail Pro release prior to these versions will need to be updated to support the Windows 7 operating system.

How do I upgrade my Retail Pro software to be compatible with Windows 7?
Upgrading your Retail Pro software is a simple process, but it does require active software assurance. We highly recommend you consult your authorized Retail Pro Reseller to determine the best migration path to make your Retail Pro software Windows 7 compatible.

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