Retail Pro “Game-Changing” Key Features

Oracle Engine

The Oracle relational database is the core of Retail Pro’s DNA and the retail solutions suite of applications that virtually scales without limit as your business grows.  The open design of the database allows for easy integration with legacy systems to maximize existing resources. The database platform allows for low administration and easy installation that takes the burden off your IT staff. A built-in Technician’s toolkit provides easy access to a variety of tools for maintaining the database (tuning, re-indexing, performing backup/recovery, rebuilding control and password files, adding data files, and checking/compiling schema.  The database platform also supports SQL (Structured Query Language) and XML (extensible Markup Language), which provide access to standard development platforms for any type of custom development.

Business Intelligence

Retail Pro Business Intelligence solutions for retail turn information about customers, inventory merchandise and store operations into knowledge that provides greater insight into enterprise performance and empowers retailers to make better informed decisions, gain a leading-edge competitive advantage, strengthening customer and vendor loyalty, and in the long turn improving the company’s profitability. Retailers can select from a wide range of powerful Retail Pro business intelligence solutions that include over twenty years of Retail Pro analytics experience, along with retail expertise and merchandising best practices from Retail Pro. Retail Pro Business Intelligence (BI) is built on Oracle’s Business Intelligence Enterprise Edition platform, a comprehensive, next generation BI platform that features a full range of BI capabilities to meet the needs of any user. Oracle Business Intelligence Enterprise Edition is a “Best of Breed” solution.

Central Customer Management

Retail Pro Central Customer Management application solution module seamlessly integrates with the Retail Pro Retail DNA of multi-channel applications. The Central Customer Management solution helps retailers manage customer profiles and customer analysis in real-time to cultivate customer loyalty, increase enterprise revenues and obtain higher ROI.

Central Returns Management

Retail Pro Central Returns Management is a multi-channel application solution module that enables retailers to validate refund transactions against a central host extended database. This refund management solution reduces fraud and ensures accurate refunds, while improving customer service and adhering to enterprise compliance guidelines.

Central Value/Gift Card Management

With the Retail Pro Central Value/Gift Card Management application, you have all the tools you need to implement an in-house stored value program. This module easily integrates to front-end systems such as POS and Web applications, providing an interface for issuing and accepting stored value cards. Managed in-house by your POS or IT department, all transactions can be transmitted by and shared with your internal systems. Whether you want to manage gift cards, merchandise credit transactions, third party card sales, loyalty reward cards or corporate gift card packages, it’s all under one roof and under your control. The Central Value/Gift Card Management solution is built on the same architecture as Central Customer Management. So it’s robust, secure and reliable, and capable of handling large volumes of data in real-time or batch