{"id":1673201,"date":"2014-03-05T04:14:10","date_gmt":"2014-03-05T12:14:10","guid":{"rendered":"http:\/\/www.retailpro.com\/News\/blog\/index.php\/2014\/03\/05\/online-experience-influences-brand-perception\/"},"modified":"2014-03-05T04:14:10","modified_gmt":"2014-03-05T12:14:10","slug":"online-experience-influences-brand-perception","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2014\/03\/05\/online-experience-influences-brand-perception\/","title":{"rendered":"Online experience influences brand perception"},"content":{"rendered":"<p>In addition to serving as another channel for sales, the Internet offers valuable opportunities for retailers to spread the word about their stores and engage patrons. The nature of retailers&#039;&nbsp;online presence can help&nbsp;shape the way customers view and trust their brand. That&#039;s why it&#039;s important for merchants to make sure shoppers have positive experiences on their websites, which should be supported by high-end <a href=\"https:\/\/www.retailpro.com\/Solutions\" target=\"_self\" class=\"dnautolink\">ecommerce software<\/a>.<\/p>\n<p>According to a recent Peer 1 Hosting report, <a href=\"http:\/\/online.wsj.com\/article\/PR-CO-20140226-907136.html\" target=\"_blank\">76 percent of ecommerce marketers<\/a> believe that website experiences have a direct impact on brand image and reputation. Because of this influence, merchants need to make sure their websites are designed to optimize the shopping process. The report explained that a user-centric approach can make a big difference in converting customers and earning revenue. The best websites have optimal shopping cart and check-out features, work well on mobile devices, load quickly, uphold top-end security and appear high in search results, the source added.<\/p>\n<p>Promotion World indicated that security plays a significant role in <a href=\"http:\/\/www.promotionworld.com\/articles\/se\/articles\/Internet_Marketing_Strategy\/140218-what-features-can-make-your-ecommerce-website-more-sa\" target=\"_blank\">earning patrons&#039; trust<\/a> and shaping their impressions. The source suggested bolstering retail websites with SSL (Secure Socket Layer), password protection, security icons, transparent privacy policies and fraud detection services.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In addition to serving as another\u00a0channel for sales, the Internet offers valuable opportunities for retailers to spread the word about their stores and engage patrons. <a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2014\/03\/05\/online-experience-influences-brand-perception\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":1673202,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,50],"tags":[],"class_list":["post-1673201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","category-retail-merchandising-and-marketing"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1673201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1673201"}],"version-history":[{"count":0,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1673201\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media\/1673202"}],"wp:attachment":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1673201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1673201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1673201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}