{"id":1675100,"date":"2020-08-11T14:53:55","date_gmt":"2020-08-11T21:53:55","guid":{"rendered":"https:\/\/www.retailpro.com\/News\/blog\/?p=1675100"},"modified":"2020-08-11T14:55:15","modified_gmt":"2020-08-11T21:55:15","slug":"mitigating-in-store-risk-and-acting-on-customer-safety-perceptions-during-covid-19","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2020\/08\/11\/mitigating-in-store-risk-and-acting-on-customer-safety-perceptions-during-covid-19\/","title":{"rendered":"Mitigating in-store risk and acting on customer safety perceptions during COVID-19"},"content":{"rendered":"\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 style=\"color: #6f737b;\">Covid-19 Best Practices for Retail: Safety Experience<\/h4>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<iframe loading=\"lazy\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/nf51w0mXqi0\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>COVID-19 triggered a rapid, never before seen evolution in consumer attitudes and expectations towards retail.<\/p>\n\n\n\n<p>While many consumers&nbsp;are&nbsp;ready to get back to stores, fears and concerns around safety and hygiene are at an all-time high.<\/p>\n\n\n\n<p>Watch this webinar from Retail Pro International and customer experience experts TruRating to see:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>First-hand data on the evolving state of consumer attitudes to both online and physical retail over the past 12 weeks<\/li><li>How retailers are leveraging retail-time customer feedback to adapt faster<\/li><li>Best practices and retailer examples for mitigating risk and measuring safety experience (SafeX) in store<\/li><\/ul>\n\n\n\n<p>Take a proactive approach to measuring customer sentiment across your channels. Watch this webinar to get practical steps to help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Set the standard for safety in your in-store customer experience to encourage your customer base to shop in store<\/li><li>Maximize your opportunity with the first-mover customers who are shopping with you in person right now<\/li><\/ul>\n\n\n\n<p>In times of great acceleration, those who are able to innovate and meet the moment will be most greatly rewarded.<\/p>\n\n\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 style=\"color: #6f737b;\">Get the COVID-19 Safety Experience Best Practices<\/h3>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<script src=\"\/\/app-ab13.marketo.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n<form id=\"mktoForm_1176\"><\/form>\n<script>MktoForms2.loadForm(\"\/\/app-ab13.marketo.com\", \"972-IQJ-513\", 1176);<\/script>\n\n\n\n<div style=\"height:85px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Covid-19 Best Practices for Retail: Safety Experience COVID-19 triggered a rapid, never before seen evolution in consumer attitudes and expectations towards retail. While many consumers&nbsp;are&nbsp;ready to get back to stores, fears and concerns around safety and hygiene are at an &hellip; <a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2020\/08\/11\/mitigating-in-store-risk-and-acting-on-customer-safety-perceptions-during-covid-19\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":13,"featured_media":1675102,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49,188],"tags":[105,199,205],"class_list":["post-1675100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail-customer-business-intelligence","category-customer-experience","tag-customer-experience","tag-cx","tag-safety"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1675100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1675100"}],"version-history":[{"count":0,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1675100\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media\/1675102"}],"wp:attachment":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1675100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1675100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1675100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}