{"id":1675100,"date":"2020-08-11T14:53:55","date_gmt":"2020-08-11T21:53:55","guid":{"rendered":"https:\/\/www.retailpro.com\/News\/blog\/?p=1675100"},"modified":"2020-08-11T14:55:15","modified_gmt":"2020-08-11T21:55:15","slug":"mitigating-in-store-risk-and-acting-on-customer-safety-perceptions-during-covid-19","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2020\/08\/11\/mitigating-in-store-risk-and-acting-on-customer-safety-perceptions-during-covid-19\/","title":{"rendered":"Mitigating in-store risk and acting on customer safety perceptions during COVID-19"},"content":{"rendered":"\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 style=\"color: #6f737b;\">Covid-19 Best Practices for Retail: Safety Experience<\/h4>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<iframe loading=\"lazy\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/nf51w0mXqi0\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">COVID-19 triggered a rapid, never before seen evolution in consumer attitudes and expectations towards retail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While many consumers&nbsp;are&nbsp;ready to get back to stores, fears and concerns around safety and hygiene are at an all-time high.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch this webinar from Retail Pro International and customer experience experts TruRating to see:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>First-hand data on the evolving state of consumer attitudes to both online and physical retail over the past 12 weeks<\/li><li>How retailers are leveraging retail-time customer feedback to adapt faster<\/li><li>Best practices and retailer examples for mitigating risk and measuring safety experience (SafeX) in store<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Take a proactive approach to measuring customer sentiment across your channels. Watch this webinar to get practical steps to help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Set the standard for safety in your in-store customer experience to encourage your customer base to shop in store<\/li><li>Maximize your opportunity with the first-mover customers who are shopping with you in person right now<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In times of great acceleration, those who are able to innovate and meet the moment will be most greatly rewarded.<\/p>\n\n\n\n<div style=\"height:54px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 style=\"color: #6f737b;\">Get the COVID-19 Safety Experience Best Practices<\/h3>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<script src=\"\/\/app-ab13.marketo.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n<form id=\"mktoForm_1176\"><\/form>\n<script>MktoForms2.loadForm(\"\/\/app-ab13.marketo.com\", \"972-IQJ-513\", 1176);<\/script>\n\n\n\n<div style=\"height:85px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Covid-19 Best Practices for Retail: Safety Experience COVID-19 triggered a rapid, never before seen evolution in consumer attitudes and expectations towards retail. While many consumers&nbsp;are&nbsp;ready to get back to stores, fears and concerns around safety and hygiene are at an &hellip; <a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2020\/08\/11\/mitigating-in-store-risk-and-acting-on-customer-safety-perceptions-during-covid-19\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":13,"featured_media":1675102,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49,188],"tags":[105,199,205],"class_list":["post-1675100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail-customer-business-intelligence","category-customer-experience","tag-customer-experience","tag-cx","tag-safety"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Practical steps to set the safety standard in your CX 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