{"id":1675464,"date":"2021-12-22T15:44:03","date_gmt":"2021-12-22T23:44:03","guid":{"rendered":"https:\/\/www.retailpro.com\/News\/blog\/?p=1675464"},"modified":"2022-01-24T12:04:52","modified_gmt":"2022-01-24T20:04:52","slug":"nrf-2022-lux-customers-the-omnichannel-experience","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2021\/12\/22\/nrf-2022-lux-customers-the-omnichannel-experience\/","title":{"rendered":"NRF 2022: Lux customers & the omnichannel experience"},"content":{"rendered":"\n
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Selling online is relatively new for luxury retail but is growing quickly as technologies have allowed retailers to reflect online the personalized service lux shoppers experience in-store.

Omnichannel strategies for luxury are considering continuity of in-store and online elements in a customer\u2019s journey to draw on strengths from either channel for a more holistic, seamless experience.

Request your consultation now ><\/a><\/p>\n\n\n\n

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Read more about Lux customers & the omnichannel experience ><\/a><\/p>\n\n\n\n

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\n Clienteling with
customer profiles\n <\/span>\n \n <\/center>\n <\/td>\n
\n Give your sales associates quick access to a customer\u2019s profile and shopping history in Retail Pro Prism so they can be better informed when making recommendations.\n <\/span>\n \n <\/td>\n <\/tr>\n
\n Look up inventory at other store locations to see whether they have the particular size or color the customer wants with full inventory availability visible in Retail Pro POS. \n <\/span>\n \n <\/td>\n
\n Always say YES\n <\/span>\n \n <\/center>\n <\/td>\n <\/tr>\n
\n Digital lookbook\n <\/span>\n \n <\/center>\n <\/td>\n
\n Use inventory images in your Retail Pro mobile POS as an endless aisle lookbook to help your customer pick out and order items you don\u2019t carry in store.\n <\/span>\n \n <\/td>\n <\/tr>\n
\n Tie your purchasing journey and communications together across channels by integrating all your customer-facing tools on the Retail Pro POS
software platform. \n <\/span>\n \n <\/td>\n
\n Unified experiences\n <\/span>\n \n <\/center>\n <\/td>\n <\/tr>\n <\/tbody><\/table><\/figure><\/center>\n\n\n\n
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Request your consultation now ><\/a><\/p>\n\n\n\n

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Selling online is relatively new for luxury retail but is growing quickly as technologies have allowed retailers to reflect online the personalized service lux shoppers experience in-store. Omnichannel strategies for luxury are considering continuity of in-store and online elements in … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":13,"featured_media":1675465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[188,168,187],"tags":[105,155,199,121,232,92],"class_list":["post-1675464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","category-events","category-unified-commerce","tag-customer-experience","tag-customer-experiences","tag-cx","tag-luxury","tag-nrf-2022","tag-omnichannel"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1675464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1675464"}],"version-history":[{"count":0,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1675464\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media\/1675465"}],"wp:attachment":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1675464"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1675464"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1675464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}