{"id":1675689,"date":"2022-12-22T10:24:15","date_gmt":"2022-12-22T18:24:15","guid":{"rendered":"https:\/\/www.retailpro.com\/News\/blog\/?p=1675689"},"modified":"2023-09-15T14:42:49","modified_gmt":"2023-09-15T21:42:49","slug":"retail-whats-causing-tension-in-your-customer-experience","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2022\/12\/22\/retail-whats-causing-tension-in-your-customer-experience\/","title":{"rendered":"Retail \u2013 What\u2019s causing tension in your customer experience?"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/09\/2022-09-click-and-collect-audit-POS.jpg\" alt=\"Portrait of a man in the bicycle store | Portrait of a handsome bearded man as bicycle store owner or manager standing with laptop at the bicycle workshop\" class=\"wp-image-1675647\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/09\/2022-09-click-and-collect-audit-POS.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/09\/2022-09-click-and-collect-audit-POS-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/09\/2022-09-click-and-collect-audit-POS-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Get Retail Pro Prism!<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">Powerful POS &amp; retail management platform for better retail experiences<\/h5>\n\n\n\n<p>\u2713 Replenishment &amp; inventory management<\/p>\n\n\n\n<p>\u2713 Customer &amp; employee management<\/p>\n\n\n\n<p>\u2713 Available on iOS, Android, and Windows<\/p>\n\n\n\n<p>\u2713 For mobile, laptop, and desktop devices<\/p>\n\n\n\n<p>\u2713 Robust pricing &amp; promotions<\/p>\n\n\n\n<p>\u2713 Store operations &amp; back office<\/p>\n\n\n\n<p>\u2713 Performance &amp; KPI reporting<\/p>\n\n\n\n<p>\u2713 Intuitive, tailorable POS<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 style=\"color: #6f737b;\">Visit Retail Pro and our partners at NRF!<\/h3>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"205\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/12\/partner-logos_2022-NRF-ad-emails-1024x205.png\" alt=\"\" class=\"wp-image-1675691\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/12\/partner-logos_2022-NRF-ad-emails-1024x205.png 1024w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/12\/partner-logos_2022-NRF-ad-emails-300x60.png 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/12\/partner-logos_2022-NRF-ad-emails-768x154.png 768w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/12\/partner-logos_2022-NRF-ad-emails-500x100.png 500w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2022\/12\/partner-logos_2022-NRF-ad-emails.png 1250w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Get Retail Pro Prism! Powerful POS &amp; retail management platform for better retail experiences \u2713 Replenishment &amp; inventory management \u2713 Customer &amp; employee management \u2713 Available on iOS, Android, and Windows \u2713 For mobile, laptop, and desktop devices \u2713 Robust &hellip; <a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2022\/12\/22\/retail-whats-causing-tension-in-your-customer-experience\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":1675391,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[188,168,215,44,48,187],"tags":[105,197,231,182,41,92,80,241,30,76,39,177],"class_list":["post-1675689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","category-events","category-inventory-management","category-specialty-retail-management-and-operations","category-point-of-sale-software-systems","category-unified-commerce","tag-customer-experience","tag-inventory-management","tag-inventory-visibility","tag-kpi","tag-mobile-pos","tag-omnichannel","tag-pos","tag-pos-systems","tag-promotions","tag-retail","tag-trends","tag-unified-commerce"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1675689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1675689"}],"version-history":[{"count":0,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1675689\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media\/1675391"}],"wp:attachment":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1675689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1675689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1675689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}