{"id":1676039,"date":"2023-10-16T18:15:23","date_gmt":"2023-10-17T01:15:23","guid":{"rendered":"https:\/\/www.retailpro.com\/News\/blog\/?p=1676039"},"modified":"2023-11-20T10:58:53","modified_gmt":"2023-11-20T18:58:53","slug":"how-retailers-are-coping-with-rising-retail-crime","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2023\/10\/16\/how-retailers-are-coping-with-rising-retail-crime\/","title":{"rendered":"How retailers are coping with rising retail crime"},"content":{"rendered":"\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-mrp-thumb.jpg\" alt=\"\" class=\"wp-image-1676043\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-mrp-thumb.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-mrp-thumb-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-mrp-thumb-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Retail crime is on the rise: A National Retail Federation survey released last month estimated that &#8220;shrink&#8221; \u2014 the term for losses in the retail sector \u2014 amounted to $112.1 billion in 2022, up nearly 20% from the year before.<br>But as criminals continue to exploit retailers\u2019 vulnerabilities, stores are investing in measures to safeguard their assets, employees and customers.<br>Here\u2019s how companies are coping with rising retail crime and some strategies to prevent such incidents, and one way you might increase your employee\u2019s visibility.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 style=\"color: #6f737b;\">1. Increased Staffing and Security Presence<\/h3>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-staffing.jpg\" alt=\"\" class=\"wp-image-1676044\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-staffing.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-staffing-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-staffing-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">Staffing up is one way to meet the challenge of retail crime. <\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">At Best Buy, for instance, having more employees and security officers on the floor ensures a visible presence of personnel. Having more employees and security officers on the floor deters potential criminals and provides a sense of security to customers. <\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">The increased staffing also provides better surveillance and monitoring of suspicious activities. <\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">Additionally, mobile POS devices easily increase your employee\u2019s presence in different areas of the store. <br>If your employee is free to walk around and complete sales anywhere in store, this may also be a deterrent to anyone who might try to pocket goods. <\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">Retail Pro Prism is device agnostic enabling it to run smoothly on whatever <a href=\"https:\/\/www.retailpro.com\/include\/eng\/Solutions\/Chain-Store-POS\/#Go-Mobile\">mobile POS<\/a> device you prefer to use. This means you can use an iPad, a Google phone, or HP tablet, with no extra effort or download.<\/p>\n\n\n\n<p style=\"font-style:normal;font-weight:400\">Criminals are less likely to attempt theft or engage in suspicious activities when they know more employees are around who can observe and intervene if necessary.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3  style=\"color: #6f737b;\">2. Controlled Entrances and Exits<\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-controlled-exits.jpg\" alt=\"\" class=\"wp-image-1676040\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-controlled-exits.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-controlled-exits-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-controlled-exits-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Best Buy and other retailers including Costco have implemented a strategy of having a single entrance and exit point.<\/p>\n\n\n\n<p>By channeling customers through a single point, the flow of foot traffic becomes easier to monitor and control, reducing the likelihood of theft or unauthorized access.<\/p>\n\n\n\n<p>Additionally, having staff members stationed at entrances and exits allows for quick and efficient checks, further deterring potential criminals.<\/p>\n\n\n\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3  style=\"color: #6f737b;\">3. Advanced Surveillance Systems<\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-surveillance.jpg\" alt=\"\" class=\"wp-image-1676045\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-surveillance.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-surveillance-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-surveillance-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Installing comprehensive closed-circuit television (CCTV) systems is an effective strategy to combat retail crime.<\/p>\n\n\n\n<p>The systems act as a deterrent and provide evidence in case of any criminal activity.<\/p>\n\n\n\n<p>Additionally, advanced surveillance systems may include facial recognition technology, which can help identify known offenders or suspicious individuals.<\/p>\n\n\n\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3  style=\"color: #6f737b;\">4. Employee Training and Awareness<\/h3>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-employee-training.jpg\" alt=\"\" class=\"wp-image-1676041\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-employee-training.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-employee-training-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-employee-training-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Companies are increasingly educating employees on retail crime prevention techniques.<\/p>\n\n\n\n<p>That includes training on how to identify suspicious behavior, how to properly handle theft situations and when to escalate concerns to security personnel. <\/p>\n\n\n\n<p>Empowering employees with knowledge and awareness creates a more vigilant and proactive workforce.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3  style=\"color: #6f737b;\">5. Collaboration with Law Enforcement<\/h3>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-law-enforcement.jpg\" alt=\"\" class=\"wp-image-1676042\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-law-enforcement.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-law-enforcement-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/10\/2023-10-retail-theft-law-enforcement-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Companies are actively seeking partnerships with local law enforcement agencies to combat retail crime.<\/p>\n\n\n\n<p>That includes sharing information about known offenders or criminal activities, coordinating efforts during investigations, and seeking advice on enhancing security measures.<\/p>\n\n\n\n<p>As retail crime continues to rise, companies are looking to implement effective strategies to protect their assets and ensure the safety of their employees and customers. <\/p>\n\n\n\n<p>By adopting a multi-layered approach, companies can effectively deter criminals and maintain a secure retail environment.<\/p>\n\n\n\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/06\/2023-05-0-party-data-ask.jpg\" alt=\"\" class=\"wp-image-1675939 size-full\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/06\/2023-05-0-party-data-ask.jpg 600w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/06\/2023-05-0-party-data-ask-300x200.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2023\/06\/2023-05-0-party-data-ask-450x300.jpg 450w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2023\/06\/23\/pop-up-stores-support-an-omnichannel-vision\/\" title=\"\">Pop-Up Stores Support an Omnichannel Vision<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2018\/09\/17\/how-ai-can-help-retailers-fight-shrink\/\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"440\" src=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2018\/08\/2018-07-11_AI-Security.jpg\" alt=\"\" class=\"wp-image-1674561 size-full\" srcset=\"https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2018\/08\/2018-07-11_AI-Security.jpg 640w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2018\/08\/2018-07-11_AI-Security-300x206.jpg 300w, https:\/\/www.retailpro.com\/News\/blog\/wp-content\/uploads\/2018\/08\/2018-07-11_AI-Security-436x300.jpg 436w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\"><a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2018\/09\/17\/how-ai-can-help-retailers-fight-shrink\/\" title=\"\">How AI Can Help Retailers Fight Shrink<\/a><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Retail crime is on the rise: A National Retail Federation survey released last month estimated that &#8220;shrink&#8221; \u2014 the term for losses in the retail sector \u2014 amounted to $112.1 billion in 2022, up nearly 20% from the year before.But &hellip; <a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2023\/10\/16\/how-retailers-are-coping-with-rising-retail-crime\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":1676046,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[215,44,47],"tags":[102,244,80,76,245,243],"class_list":["post-1676039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inventory-management","category-specialty-retail-management-and-operations","category-retail-technology-and-security","tag-brick-and-mortar","tag-loss-prevention","tag-pos","tag-retail","tag-retail-theft","tag-security"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1676039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1676039"}],"version-history":[{"count":0,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1676039\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media\/1676046"}],"wp:attachment":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1676039"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1676039"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1676039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}