{"id":98286,"date":"2012-03-13T09:42:52","date_gmt":"2012-03-13T16:42:52","guid":{"rendered":"http:\/\/www.retailpro.com\/community\/blog\/index.php\/2012\/03\/13\/customers-are-skittish-of-online-tracking\/"},"modified":"2012-03-22T07:57:32","modified_gmt":"2012-03-22T14:57:32","slug":"customers-are-skittish-of-online-tracking","status":"publish","type":"post","link":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2012\/03\/13\/customers-are-skittish-of-online-tracking\/","title":{"rendered":"Customers are skittish of online tracking"},"content":{"rendered":"<p>According to new research from Pew, a significant number of consumers don&#039;t want their past behaviors analyzed by retail companies.<\/p>\n<p>More than two-thirds of Americans (68 percent) said they don&#039;t want to receive targeted ads because they dislike it when companies track their habits. Additionally, 65 percent believe Google shouldn&#039;t display search results based on their browsing history because they may miss out on pertinent information. Conversely, many do realize the benefits of tracking in terms of relevancy.<\/p>\n<p>&quot;More than half of American web users, or 52 percent, say search results have become more useful and relevant over time. 40 percent say they have not seen a change over time and about 7 percent say they find search results are getting less relevant,&quot; Internet Retailer notes, citing the report.<\/p>\n<p>As retail merchants devise their marketing plans, it&#039;s crucial they consider how their campaigns could make consumers feel. They should avoid initiatives that make shoppers feel as if their privacy has been invaded.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to new research from Pew, a significant number of consumers don&#8217;t want their past behaviors analyzed by retail companies.  <a href=\"https:\/\/www.retailpro.com\/News\/blog\/index.php\/2012\/03\/13\/customers-are-skittish-of-online-tracking\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":98287,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-98286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-retail-customer-business-intelligence"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/98286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=98286"}],"version-history":[{"count":0,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/posts\/98286\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media\/98287"}],"wp:attachment":[{"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=98286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=98286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.retailpro.com\/News\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=98286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}