COVID outcomes on customer acquisition, retention, engagement, & spend for retailers using loyalty and personalized marketing.
During periods of economic difficulty, loyal customers are extremely valuable to retailers. What kept customers loyal before has shifted, but retailers faced the challenge head on using AppCard for Retail Pro. Get this report to see how retailers:
Prioritized shopper retention in a challenging retail market
Grew loyalty enrollment during Covid
Boosted pandemic sales with loyalty shoppers
Drove more revenue with points redemption strategies