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Optimize retail management with Retail Pro and SAP Business One

 

experiential retail

 

Most retailers need an end-to-end retail management solution that provides them with centralized control and a real-time view of their operations for faster decision-making.

Successful retailers choose an all-in-one retail management system with robust backend software to run in tandem with great Point of Sale and store management.

With the smooth integration between Retail Pro® POS and store management software and SAP Business One® ERP software, you get:

  • End-to-end business automation
  • Complete operational visibility and control
  • Accurate real-time reporting and analytics
  • Access to critical data – anytime, anywhere

Discover how you can optimize retail management with Retail Pro and SAP Business One.

 

Learn More

 






Make lasting brand impressions at your mobile POS

 

experiential retail

 

As much as customer engagement strategy differs between brands, one thing is consistent across the board: the POS is still the one thing that never fails to bring sales associate and customer together.

And last impressions matter.

When speed is the goal, it’s critical to establish efficient workflows for your mobile POS that are tailored to your exact process, so you can minimize human error.

If customer data collection is important for your marketing strategy, giving associates a way to record data to your customer’s profile tactfully from the mobile POS screen is invaluable.

When showing customers your full collection on your mobile POS, having a stunning user interface that reflects your brand essence is powerful.

That’s why it’s critical to have mobile POS that you can fully configure to reflect your business needs.

The Retail Pro POS and retail management platform is written in HTML, so your IT team can tailor everything to match your workflows and branding, from the background image and customer data capture at the POS to user-defined touchscreen buttons.

And, with Retail Pro Software Assurance, you get a free lab environment so you can test every optimization before going live.

How would you optimise your UI with flexibility like this?

Roll up your sleeves and start optimizing.
Talk to a Retail Pro Business Partner today to see how.

 

Request a Demo

 






Build experiential retail with end-to-end software

 

experiential retail

 

ERP | ePOS | mPOS | Payments | GDPR-Ready

 

For many enterprise retailers, 2018 is a year to rethink strategy, restructure operations, and reinvest your energies into unifying channels.

The goal?

Creating integrated, memorable experiences that inspire shoppers and bring them back for another visit to your stores.

On 2 – 3 May, visit us at RBTE stand H-150 to see the GDPR-ready, end-to-end solution and services partners that will help you improve and streamline processes from design to sale: Retail Pro POS, Pinnaca Retail SolutionsDatascan Retail SolutionsDedagroup Stealth Retail ERP, BS Payonepayments, and Pimble ecommerce and digital marketing.

Good products attract customers.

Great experiences keep them coming back.

Book your RBTE appointment with us today and let’s start building retail experiences together.

 

 

Book my RBTE meeting today

 

 

Visit RBTE stand H-150 to learn more about our partners

end-to-end retail solution

 






Get 360 degree visibility with end-to-end retail software

 

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Getting a single, 360° view of your customers and stock performance from your retail POS is crucial and retailors are thinking through integration of mPOS with ePOS for greater flexibility and data unity.

On 2 – 3 May, visit us at RBTE stand H-150 to see how you can get GDPR-compliant, end-to-end integration of your mission-critical retail software to streamline your operations with Retail Pro, our service and support partners Pinnaca Retail Solutionsand Datascan Retail Solutions, and our solution partners Dedagroup Stealth Retail ERPBS Payone payments, and Pimble ecommerce and digital marketing.

 

mobile POS from Retail Pro

 

Retail Pro POS is a single, device-agnostic software that gives you robust functionality on both ePOS and mPOS – so you get integrated store data without sacrificing flexibility on the sales floor.

When used in conjunction with our expert local support and solutions partners, you get total visibility across your organization.

 

  • Grow your brand across regions and countries with localizations for any world language, currency, and tax structure
  • Automatically replenish and manage stock between locations for higher inventory turn
  • Complete transactions anywhere on the sales floor with mobile POS and flexible mobile and fixed payments systems from
  • Get creative and increase average customer spend with promotions that keep shoppers coming back
  • Save on hardware and training costs with user-friendly mobile POS available on Apple, Windows, or Android devices
  • Engage shoppers and upsell more effectively with access to customer history from the mobile POS

Book your RBTE appointment with us today to see how our end-to-end solution that will help you build a solid foundation for your omnichannel retail operations.

 

Book my RBTE meeting today

 






Integrate production and retail sales information

 

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Customers love your latest styles.

Get them into your customers’ hands faster – by integrating all your retail software for end-to-end visibility into customer information and stock performance that helps you improve speed-to-market in your production cycles.

On 2 – 3 May, visit us at RBTE stand H-150 to see how you can get GDPR-compliant, end-to-end integration of your mission-critical retail software to streamline your operations with Retail Pro, our service and support partners Pinnaca Retail Solutionsand Datascan Retail Solutions, and our solution partners Dedagroup Stealth Retail ERPBS Payone payments, and Pimble ecommerce and digital marketing.

 

Fashion ERP for Global Brands

 

Dedagroup Stealth Retail ERP provides luxury and fashion retailors with a modern technology platform that enables them to run an efficient, responsive and profitable omnichannel business, built on insights about their customers’ needs.

When used in conjunction with our GDPR-ready solutions partners like Retail Pro POSBS Payone payments, and Pimble ecommerce and digital marketing, and the local expertise of our support partners Pinnaca Retail Solutions and Datascan Retail Solutions, you get a complete end-to-end solution that gives you total control of your most important assets: your inventory and your reputation.

 

  • Match product to customer more easily with a single view in a single platform
  • Manage all aspects of your stock, including design, manufacture, in-channel operations, and logistics
  • Simplify process and operations so you can respond to market and customer dynamics in real time

Book your RBTE appointment with us today to see how our end-to-end solution that will help you build a solid foundation for your omnichannel retail operations.

 

Book my RBTE appointment

 

 

Learn more about our partners at RBTE

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Get end-to-end integration and streamline your operations

 

Sales associate using mobile POS to engage with customer

 

Seamless omnichannel customer experiences require omnichannel retailor operations.

But many European retailors today still struggle from a lack of visibility due to unintegrated technologies and scattered retail and customer data along their channels, which are foundational for omnichannel.

On 2 – 3 May, visit us at RBTE stand H-150 to see how with Retail Pro and our partners you can get end-to-end integration of your mission-critical retail software to unify your operations and secure all your retail data for GDPR compliance.

  • Improve efficiency with customizable workflows in the powerful Retail Pro POS
  • Leverage expert support and integration services from Retail Pro Businses Partners Pinnaca Retail Solutions and Datascan Retail Soulutions
  • Manage risk by using GDPR-compliant software and services
  • Complete transactions anywhere on the sales floor with mobile POS and flexible mobile and fixed payments systems from BS Payone
  • Transform your online experience with fully integrated ecommerce and digital marketing services from Pimble
  • Integrate production processes, logistics, and sales information for a connected supply chain with Stealth Retail ERP

Book your RBTE appointment with us today to see how our end-to-end solution that will help you build a solid foundation for your omnichannel retail operations.

 

Book my RBTE meeting today

 

 

emailF-RBTE

 

 






Digital innovation is not about technology. It’s about people.

 

BS-blog

 

As a payment provider operating in various European countries, there is one key learning we drew from over three decades of experience in the industry: it is not primarily technology that drives digital evolution, but culture and the people forming it.

Technological innovations are pointless if consumers are not willing or able to accept and make use of them.

The payment industry is a prime example of this phenomenon.

Comparing the German market with the payment-ecosystem in the UK, observers will notice that most German consumers mainly pay in cash for their goods. Their British counterparts, however, are keen to experiment with innovative payment methods like contactless or mobile payments.

Their eagerness to adopt technological advances gives them the benefits of cashless payments such as security, costs and reduced effort compared to cash handling.

If our goal is to drive digital innovation and thereby business evolution, we need to analyse the reasons for people’s hesitation or distrust concerning new payment solutions — in every market, for each segment.

These insights are what enable us to develop both standardised and individual solutions on relevant devices and across all channels in line with regional customer’s requirements.

Starting from the inside, with a payment infrastructure which is standardised across nearly all of Europe, we work our way to the outside to develop the best possible solutions.

We solve retailers’ challenges by providing standardised products applicable to entire national markets, by implementing national relevant payment methods and technologies.

In addition, we help customers with their unique needs, by digging into specific business processes and sectoral needs.

In doing so we take into account one basic concept: We do business for people – suitable technology is our instrument to meet their needs.

Our integration with Retail Pro provides the customer-centric end-to-end driver that facilitates a lean transaction process and effortless consumer experience to spearhead repeat business.

Amalgamated reporting and reduction of double input from the cashier ensures user confidence, which helps enhance the checkout experience.

Come and see us at RBTE on Stand H150 to discuss this and other topics of high importance for your business.

 

Book your RBTE appointment today >

 

 

 

BSPAYONE_Logo_RGB

 

 

About BS Payone:

BS PAYONE GmbH is headquartered in Frankfurt am Main and is one of the leading omnichannel-payment providers in Europe. In addition to providing customer support to numerous Savings Banks (Sparkasse) the full-service payment service provider also provides cashless payment transaction services to more than 255,000 customers from stationary trade to the automated and holistic processing of e-commerce and mobile payments.






Seamless Middle East 2018 energized retail with omnichannel customer experience focus

 

 

Seamless Middle East 2018, was hosted last week at Dubai International Convention Centre, bringing together the industry’s leaders in commerce, fintech, retail and payments at the Middle East’s most inspiring summit and technology exhibition.

H.H. Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior inaugurated the show, where over 350 global players and entrepreneurs showcased their latest products and solutions.

Technologies included the market’s top players in mobile POS, inventory management, mobile payments, and analytics, as well as digital marketing with omnichannel retailing, blockchain and AI.

 

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Speaker sessions featured discussion on Middle East retail’s current trends and key opportunities, including the latest technologies for creating seamless omnichannel customer experiences.

Consumer expectations for their shopping experiences have shifted significantly toward convenience – shopping with retailers on their own terms. So retailers are acting fast to adapt operations and adopt modern technologies that will help them launch their customers experience strategy innovations.

 

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One of the biggest retail players exhibiting at the show, Retail Pro International, showcased its globally proven and completely localized, flexible mobile and desktop POS and inventory management software.

Retail Pro International was joined by some of its expert support partners from Egypt, Saudi Arabia, and UAE – Inditech, Retail Technologies, Retail Information Systems, and Crystal Mind. Together with solutions partners Xretail omnichannel platform, Qwikcilver gift cards, and Darwin fashion retail planning, Retail Pro International made a strong case for the end-to-end retail offering.

 

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Darwin fashion retail planner

 

“We are pleased to have been serving serious retailers with the complete Retail Pro software platform, which is built on 30 years’ experience in specialty retail, and designed specifically for their needs,” commented Retail Pro International CEO, Kerry Lemos. “We know retail, and we specialize in it to help retailers achieve their operational and customer experience strategies. We have been partnering with retailers across the region for many years and are proud to say that the emergence of mobility and unified commerce in the Arab world is well supported by Retail Pro.”

 

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Today, 9000 special retailers – with over 450 based in the Middle East – use Retail Pro to improve efficiency in their store operations and add globally on-trend capabilities.

The POS software is adapted for local KPIs and market knowledge, making Retail Pro the go-to solution for top retailers in the Middle East.

 

unified commerce with Retail Pro

 

With Retail Pro, retailers can create consistent, impactful customer experiences and improve efficiency at every store, as well as:

  • Achieve seamless omnichannel operations by integrating all their retail technologies with Retail Pro, including SAP and other ERPs, loyalty, marketing, accounting, payments, and any other software
  • Streamline IT management with one single software for mPOS and fixed POS, available on the retailer’s choice of iOS, Windows, and Android mobile, laptop, and desktop devices
  • Easily manage complex tax scenarios, as Retail Pro software already comes equipped with customizable settings for VAT methods and over 15 years of proven track record of supporting VAT, sliding tax, and other complex taxation methods prevalent across the globe
  • Get actionable data with real-time visibility into sales performance at all levels of business, whether single brand or multiple-concept franchising models
  • Increase sales and customer loyalty by issuing and tracking fully-integrated gift cards, gift certificates and store credit across the entire chain
  • And much more

 

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“Middle East retail is quickly moving toward modernization, and top performers are choosing proven software to help them reach the next level – Retail Pro,” said Retail Pro International VP of EMEAA, Bevin Manian. “With our expert value-added resellers supporting retailers’ technology needs, Middle East retail is well-positioned to build their exact strategy and achieve growth.”

Enterprise retailers like Al-Haddad, Robinsons, Puma, Under Armour, MUJI, Pepe Jeans, and Adidas – to name a few – are all building their unique retail strategies on the robust Retail Pro platform.

 

See Retail Pro in action

Request your demo today >






How Touch Menus Can Help Enhance Your In-Store Customer Experience

 

Welcome to another All Things Retail webcast with Retail Pro!

With each webcast we focus on a specific topic all of us in retail need to address in our day-to-day business operations.

Together, we will look at how we can accomplish these things in Retail Pro.

You can watch our previous episodes on the Retail Pro International YouTube channel.

In this episode of the All Things Retail webcast, we will look at touch menus, another capability in Retail Pro.

Touch menus are programmable menu buttons which provide fast, one-touch item selection at the point of sale.

Many retailers can benefit from one-touch menu buttons.

Top retailers today are focusing heavily on creating a customer experience.

Touch menus could also be used for customer-facing initiatives like endless aisle and clienteling.

In the example in this episode of our webcast, the retailer added a café to his apparel shop.

This helped enhance his store concept and keep customers more meaningfully engaged.

Touch menus are especially effective for shop-in-shop concepts with limited inventory items, as in this coffee shop example.

They can help increase your transaction speed with easily navigable menus and lead to more efficient POS operations.

In addition, the point of sale using touch menus is the same software as is running in the rest of your store – Retail Pro.

That means the coffee shop barista can easily scan in any other item from your store inventory, giving customers a better experience at checkout.

Watch this episode of the All Things Retail webcast and email in to share how you use touch menus in your stores! newsletter@retailpro.com

 






What are the Most Important KPIs for Retail?

 

Guest post from our partners at Targit, makers of the analytics methodology behind Retail Pro Decisions business intelligence and visual analytics platform.

 

Retail businesses live and die by their numbers. The success or failure of a business in the crowded and complex marketplace comes down to whether your company can meet goals, effectively control inventory, and maintain sales.

Small changes in strategy can create big impacts in the bottom line and no industry rides the waves of trends more than retail.

Consider the prominent U.S. fashion brand J. Crew. In the early 2000s, J. Crew catapulted into women’s closets across the country with their lower cost take on high fashion. It was as if consumers couldn’t get enough sequins, ruffled collars, or chunky costume jewelry. Until, seemingly overnight, they did.

Today, the company is battling increasingly slumping sales, a hefty debt load, and a shakeup of company leadership that has the retail industry wondering if this is the end of one of the most highly sought after brands as they know it.

Only a comprehensive data-driven strategy can help retail companies respond to changing trends proactively to ensure they stay ahead of the curve and aren’t passed over and left to languish like all that chunky jewelry in the bottom my wife””s jewelry box.

Data isn’t just numbers generated by operations. Rather, it is the underlying rationale behind a company’s entire direction.

Fostering a data-driven environment means monitoring and measuring everything, and scouring that information to determine what’s working and what isn’t. This sounds a lot like drinking from a firehose, and without the right tools in place to translate that data, it can be.

With Retail Pro Decisions, powered by the Targit BI and visual analytics platform, you can converge all disparate databases, software tools, and other data sources into one unified view of your retail business – and analyze the data from every department’s angle based on the key performance indicators (KPIs) important to your strategy.

Determining the most important KPIs for your retail company to monitor is a critical first step on that journey towards data-driven optimization. In other words: what questions do you need to answer?

Think of the data that makes up your business intelligence as consisting of cause and effect factors. Those two factors are leading indicators (cause) and lagging indicators (effect).

According to Gartner, 80 percent of companies around the world only measure their lagging indicators. In other words, they don’t know what impacted their results or what to change to improve going forward. The path to unlocking full insight is in measuring both leading and lagging indicators.

Defining the metrics that matter most to your company strategy prevents information overload and ensures employees are focused on the most critical KPIs.

This important first step is often where we see companies struggle most. Many try to focus on too many different metrics without focusing on those that truly matter.

Additionally, companies’ desire to harness big data is increasing, but most aren’t sure where to start with a big data project.

You can learn more about KPIs in this eBook from Targit: The Metrics that Matter.

Our best advice is to start with your goals or the key results that determine your success. Once you know those, you can work your way back to a strategy by clarifying the activities that have the largest impact on reaching those goals. With the objective in mind, it becomes easier to filter the important data from the not so important.

Some questions to help get you started:

  • How do your chosen vendors and distributors effect turnover rates across your locations?
  • How does each new product introduction effect the sales of existing product lines? Is it the same at every location?
  • Are you keeping more inventory on hand than you need? How can you reduce your inventory requirements?
  • Where are the hiccups in your supply chain? Can you apply what you know about one location’s supply chain to correct problems in another location?
  • Can you more efficiently distribute manpower among your locations?

Questions create questions during this process of determining the right KPIs. Often, answers to one question lead to further questions about why the numbers are what they are. The right analytics platform will help you dig down to the details to reveal the why behind the what.

Monitoring the right KPIs are only the first of several steps in building a data-driven retail organization, but every further step relies on these figures for success. Bad decisions are the direct result of bad data, so choose your KPIs carefully.

Which areas of your business are most critical to your success, and how can a better understanding of the metrics provide better results for your company?

Email in to let us know! newsletter@retailpro.com






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Countries

9000

Customers

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Stores

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Countries

9000

Customers

54000

Stores

159000

Points of Sale