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   +1 916 605 7200              moreinfo@retailpro.com            

Here's what other retailers said:



1) What do you do best in your retail business?




2) How accurate are the following statements in regards to your retail business?


We have a top-notch customer experience in our
stores

We have excellent customer service

Our customers come back every week – our loyalty
programs are that good

Our sales staff is stellar

Our operations run like a well-oiled machine

We give our customers complete ease in omnichannel shopping

We're pros at using data for better operations
and customer engagement

We're using all the latest high-tech tools in our stores

3) What technology solutions are you leveraging in your business for cultivating customer relationships?

4) What customer engagement priority areas do you plan to focus on in 2016?

5) What issues do you think retail businesses competing in your space struggle with today?

6) What are your areas of focus and investment for the next 12-18 months?

130

Countries

9000

Customers

54000

Stores

159000

Points of Sale

130

Countries

9000

Customers

54000

Stores

159000

Points of Sale

130

Countries

9000

Customers

54000

Stores

159000

Points of Sale