- Katie Dhuey, Dan Melin, Store Owner, SYSOP
Los Gatos, CA
Affordable Treasures Store Owner and System Operator, Katie Dhuey and Dan Melin, share how Affordable Treasures is building their retail operations on Retail Pro Prism.
Tell us about Affordable Treasures
Affordable Treasures is an old fashioned variety store in Los Gatos that has been family owned since 1986. Affordable Treasures specializes in fun party supplies for every occasion, from birthday to baby shower and every event in between. We also carry everything you need to celebrate all the holidays on the calendar, plus toys, games and gifts, and costumes for every occasion, not just Halloween. It has a huge arts and crafts section, including baking and candy making for homemade treats. We are expert balloon enthusiasts and can create unique balloon arrangements customized perfectly to any event. At Affordable Treasures we excel at brainstorming and problem solving for our customers and aim to be their one stop shop for fun occasions.
For what specific business challenges did you choose Retail Pro?
Affordable Treasures needed an efficient and effective way to handle items that are difficult or impossible to tag. The dropdown touch menus in Retail Pro Prism are an easy solution to this specific problem that we have. With a huge inventory of 40-50,000 items, with items like loose feathers and balloons, the dropdown touch menus features are exciting.
What role does your Retail Pro play in your customer engagement strategy?
Retail Pro is easy to use so our team can focus on helping customers rather than looking for prices for untaggable items.
What does the future look like for your company?
We are still exploring many of the Prism features and working on growing our customer loyalty. We are currently working on the final steps to integrate RP Prism with our website, which is a huge and exciting project.