Craig Feris, owner of the Quilted Duck Gift Shop, had three specific accessibility concerns when he began to source the right retail management software for his shop. Feris is blind and finding software fully accessible for the visually impaired was paramount. Because the Retail Pro® interface is entirely configurable, the GUI was implemented as a text based solution, providing a seamless way for Feris to navigate the system using screen reading software.
Feris also wanted retail management software with a low barrier of entry for users. The store manager of 20 years was not keen on the idea of a computerized system; prior to Retail Pro everything was written up by hand.
“After the first day of training she became the biggest Retail Pro fan in our company,” Ferris explained. “She raves about Retail Pro.”
Feris was also concerned with accessibility from anywhere; traveling more often than not for his non-profit organization, Seeds of Promise, in Uganda, Feris needed the ability to check in on his shop in Canada from anywhere. Retail Pro’s near-real time reporting features help Feris manage his shop from Africa.