Shoppers aren’t taken with mobile shopping
M-commerce was set to be the next online channel through which ecommerce outlets could attract more attention for their retail merchandising. Continue reading
Monthly Archives: February 2012
High customer service standards promote employee engagement and pride
Retail merchandising isn’t just about how products are marketed and advertised. Often, customer service and experience can be equally important factors in sales. Continue reading
Ecommerce spending to top $327 billion by 2016
Americans will spend almost 50 percent more shopping online by 2016, a new report from Forrester Research suggests. Continue reading
Chase goes in with GoPago to provide mobile payment options
With all the major credit card companies developing some means of making point-of-sale payments through mobile devices, JPMorgan Chase is the latest financial institution to announce its plans. Continue reading
Shifting retail business online isn’t as easy as some may think
Once a successful retail merchant has a few brick-and-mortar locations operating, it only makes sense to expand to the world of ecommerce. Continue reading
Are digital employees part of the high-tech retail trend?
Retailers are going digital to compete with their online counterparts. However, store operations aren’t moving to the internet – it’s all about in-store help. Continue reading
Retailers can learn from Netflix’s customer service woes
Last summer, online and mail-order video company Netflix angered customers with new pricing and management plans, serving as an example for retailers’ store operations. Continue reading
Retailers entertain customers at checkout
Retailers are continuously looking for new ways to gather consumer information to improve store operations and boost revenues. Continue reading
‘F-commerce’ fails to attract consumers, deserted by retailers
While ecommerce has proved an effective and successful channel for companies’ retail merchandising operations, not all online mediums have paid out. Continue reading
Dell shows the importance of catering to the customer
“The customer comes first” is a slogan constantly thrown around the retail industry. Whether merchants agree or not, the importance of catering to the needs of shoppers is paramount to success. Continue reading
