European Ecommerce chairman looks to ease online shopping fears
Ecommerce is slowly picking up steam in Europe, with research firms noting consistent double-digit growth each year. Continue reading
Monthly Archives: June 2012
Retailers can best Amazon by finding its service gaps
For most brick-and-mortar – and even ecommerce – retailers, Amazon has been a pain in their point-of-sale systems, causing prices to drop and even prompting some customers to move online. Continue reading
Retailers entering foreign markets will want to brush up on legal, social expectations
An increasing number of companies are globalizing their retail operations, making their first stop the European Union. Continue reading
European ecommerce store gets physical
Pixmania, a European retailer, is bucking the trend. While most physical retailers are downsizing to focus on ecommerce, Pixmania is growing its presence by opening 20 brick-and-mortar stores in major European cities. Continue reading
Customers acquired through Facebook spend more money
Social media is still a relatively young acquisition channel – some merchants swear by it, while others prefer more traditional means such as circulars or television ads. Continue reading
Expert: Not taking advantage of mobile and social media is a mistake
Retailers that aren’t taking advantage of new mobile and social technologies to drive sales and engage consumers are potentially leaving money on the table, according to Bernadine Wu, founder of consultancy FitForCommerce. Continue reading
American Eagle Outfitters joins Shopkick craze
Shopkick, a mobile check-in service, has recently taken off with a variety of retailers. Continue reading
Return policies can affect ecommerce purchases
Many retail merchants carefully think through the entire purchasing experience, from shopping to checkout, but few pay as much attention to return policies. Continue reading
Canadian consumers increasingly using contactless, mobile payment formats
Cash’s role as the top payment method is being challenged by new formats such as contactless cards and mobile wallets. Continue reading
UK retail sector displaying new confidence
When consumers have to spend their money on other necessary commodities, such as food and gas, retailers tend to suffer as a result. Continue reading
