Morale is vital to the success of retail: Happy employees make customers feel welcome. And during times when customers are hesitant about making shopping trips to brick and mortar stores, retailers are wise to address reasons for dissatisfaction among associates. … Continue reading
The COVID-19 pandemic has motivated retailers to turn to technology to help their businesses plan better, increase productivity, and service their customers. Contactless payments are one of the areas that, because of COVID-19, will change forever the way retailers do … Continue reading
Improving digital conversion rate is always a concern of retailers. For those with both online and brick-and-mortar presence, conversion was even more important during COVID-19, as storefronts were hit with less foot traffic and reduced store hours. And online traffic … Continue reading
