+1 916 605 7200          moreinfo@retailpro.com        
 
   +1 916 605 7200              moreinfo@retailpro.com            

NRF 2022: Simplifying the omnichannel purchase journey

Woman hands bag of various items of dishes to retailer. Beautiful woman shopping tableware in supermarket. Manager helps a costumer with returns

Omnichannel is about making it easy for customers to buy from you, get their products from you, and make returns.

A shopper’s purchase journey goes through multiple stages and retailers must think through the omnichannel experience at each phase.

  • PRODUCT RESEARCH PHASE How do the online and in-store experiences complement each other to help shoppers get a tangible feel for the products they’re exploring?
  • PRODUCT PURCHASE PHASE How can we best simplify the path to purchase to win more sales and avoid losing customers due to out of stocks or poor experiences?
  • PRODUCT FULFILLMENT PHASE What are cost-effective ways to get customers what they’ve ordered?
  • PRODUCT RETURN PHASE How can we streamline the omnichannel returns experience for shoppers?

Request your consultation now >


Streamline omnichannel orders & fulfillment with Retail Pro Prism

POS kiosk with orange/coral background featuring woman laying down wearing pearls and orange tinted sunglasses

Improve efficiency in operations needed to support your omnichannel retail environment for more efficient omnichannel operations.

  • Connect all points of purchase for efficient order management and fulfillment
  • Execute on BOPIS and curbside pickup with mobile POS
  • Keep accurate inventory counts with integrated, affordable RIOT RFID for Retail Pro
  • See inventory in the warehouse, in transit, in the back room, or on the sales floor

Request your consultation now >




130

Countries

9000

Customers

54000

Stores

159000

Points of Sale

130

Countries

9000

Customers

54000

Stores

159000

Points of Sale

130

Countries

9000

Customers

54000

Stores

159000

Points of Sale