The retail landscape continues to evolve: big retailers are simultaneously expanding and contracting, and malls are examining their place among consumers. Somewhat paradoxically, customers seem to be gravitating toward smaller, more curated experiences from well known and respected brand names. … Continue reading
Generation Z includes retailers’ first set of digitally native consumers. Born after 1996, these customers have never known a world without the internet. As a result, they have high expectations of interconnectedness between online and in-store shopping experiences. Smartphone in … Continue reading
As inflation heats up, store-brand and private-label products are becoming more attractive to consumers who typically buy more expensive name-brand goods. Recent economic reports project real GDP growth will slow to 0.7 percent in 2023. Such a cloudy financial outlook … Continue reading
From using artificial intelligence to analyze shoppers’ actions to promoting their own core values, retailers are looking to deeply engage with their customers to increase repeat business. Customer loyalty is the Holy Grail for retailers. Businesses put hours of effort … Continue reading
Get Retail Pro Prism! Powerful POS & retail management platform for better retail experiences ✓ Replenishment & inventory management ✓ Customer & employee management ✓ Available on iOS, Android, and Windows ✓ For mobile, laptop, and desktop devices ✓ Robust … Continue reading
Visit Retail Pro at NRF 2023 booth 6203 The retail landscape is challenging, regardless of business success and size. Visit Retail Pro at NRF 2023 to see how you can get total visibility into the operational issues that keep you … Continue reading
One of the biggest drivers of shopper loyalty is the ease of doing business. Customers have little patience for any sort of friction when buying from a retailer. Shoppers are well aware they needn’t put up with inconveniences – the … Continue reading
Good products attract customers.Great experiences keep them coming back.Retail Pro Prism’s capabilities gives you the tools to choose where and how you reach your customers, and the POS data to inform your approach. POS Shopper Data Shape your CX strategy … Continue reading
Customers love retailers with omnichannel strategies. Shopping is on their terms: They can choose the time, the location and – if they change their minds – the way to make the return. No longer are the channels online stores and … Continue reading
Your team really stepped up to meet the sudden flux of online shopping during COVID. Shoppers got the benefit of omnichannel purchasing, but retailers bore the brunt of making it happen – fast, and without actually integrating ecommerce and inventory … Continue reading
