Get 360 degree visibility with end-to-end retail software

 

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Getting a single, 360° view of your customers and stock performance from your retail POS is crucial and retailors are thinking through integration of mPOS with ePOS for greater flexibility and data unity.

On 2 – 3 May, visit us at RBTE stand H-150 to see how you can get GDPR-compliant, end-to-end integration of your mission-critical retail software to streamline your operations with Retail Pro, our service and support partners Pinnaca Retail Solutionsand Datascan Retail Solutions, and our solution partners Dedagroup Stealth Retail ERPBS Payone payments, and Pimble ecommerce and digital marketing.

 

mobile POS from Retail Pro

 

Retail Pro POS is a single, device-agnostic software that gives you robust functionality on both ePOS and mPOS – so you get integrated store data without sacrificing flexibility on the sales floor.

When used in conjunction with our expert local support and solutions partners, you get total visibility across your organization.

 

  • Grow your brand across regions and countries with localizations for any world language, currency, and tax structure
  • Automatically replenish and manage stock between locations for higher inventory turn
  • Complete transactions anywhere on the sales floor with mobile POS and flexible mobile and fixed payments systems from
  • Get creative and increase average customer spend with promotions that keep shoppers coming back
  • Save on hardware and training costs with user-friendly mobile POS available on Apple, Windows, or Android devices
  • Engage shoppers and upsell more effectively with access to customer history from the mobile POS

Book your RBTE appointment with us today to see how our end-to-end solution that will help you build a solid foundation for your omnichannel retail operations.

 

Book my RBTE meeting today

 

Integrate production and retail sales information

 

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Customers love your latest styles.

Get them into your customers' hands faster – by integrating all your retail software for end-to-end visibility into customer information and stock performance that helps you improve speed-to-market in your production cycles.

On 2 – 3 May, visit us at RBTE stand H-150 to see how you can get GDPR-compliant, end-to-end integration of your mission-critical retail software to streamline your operations with Retail Pro, our service and support partners Pinnaca Retail Solutionsand Datascan Retail Solutions, and our solution partners Dedagroup Stealth Retail ERPBS Payone payments, and Pimble ecommerce and digital marketing.

 

Fashion ERP for Global Brands

 

Dedagroup Stealth Retail ERP provides luxury and fashion retailors with a modern technology platform that enables them to run an efficient, responsive and profitable omnichannel business, built on insights about their customers’ needs.

When used in conjunction with our GDPR-ready solutions partners like Retail Pro POSBS Payone payments, and Pimble ecommerce and digital marketing, and the local expertise of our support partners Pinnaca Retail Solutions and Datascan Retail Solutions, you get a complete end-to-end solution that gives you total control of your most important assets: your inventory and your reputation.

 

  • Match product to customer more easily with a single view in a single platform
  • Manage all aspects of your stock, including design, manufacture, in-channel operations, and logistics
  • Simplify process and operations so you can respond to market and customer dynamics in real time

Book your RBTE appointment with us today to see how our end-to-end solution that will help you build a solid foundation for your omnichannel retail operations.

 

Book my RBTE appointment

 

 

Learn more about our partners at RBTE

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Get end-to-end integration and streamline your operations

 

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Seamless omnichannel customer experiences require omnichannel retailor operations.

But many European retailors today still struggle from a lack of visibility due to unintegrated technologies and scattered retail and customer data along their channels, which are foundational for omnichannel.

On 2 – 3 May, visit us at RBTE stand H-150 to see how with Retail Pro and our partners you can get end-to-end integration of your mission-critical retail software to unify your operations and secure all your retail data for GDPR compliance.

  • Improve efficiency with customizable workflows in the powerful Retail Pro POS
  • Leverage expert support and integration services from Retail Pro Businses Partners Pinnaca Retail Solutions and Datascan Retail Soulutions
  • Manage risk by using GDPR-compliant software and services
  • Complete transactions anywhere on the sales floor with mobile POS and flexible mobile and fixed payments systems from BS Payone
  • Transform your online experience with fully integrated ecommerce and digital marketing services from Pimble
  • Integrate production processes, logistics, and sales information for a connected supply chain with Stealth Retail ERP

Book your RBTE appointment with us today to see how our end-to-end solution that will help you build a solid foundation for your omnichannel retail operations.

 

Book my RBTE meeting today

 

 

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Digital innovation is not about technology. It’s about people.

 

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As a payment provider operating in various European countries, there is one key learning we drew from over three decades of experience in the industry: it is not primarily technology that drives digital evolution, but culture and the people forming it.

Technological innovations are pointless if consumers are not willing or able to accept and make use of them.

The payment industry is a prime example of this phenomenon.

Comparing the German market with the payment-ecosystem in the UK, observers will notice that most German consumers mainly pay in cash for their goods. Their British counterparts, however, are keen to experiment with innovative payment methods like contactless or mobile payments.

Their eagerness to adopt technological advances gives them the benefits of cashless payments such as security, costs and reduced effort compared to cash handling.

If our goal is to drive digital innovation and thereby business evolution, we need to analyse the reasons for people’s hesitation or distrust concerning new payment solutions -- in every market, for each segment.

These insights are what enable us to develop both standardised and individual solutions on relevant devices and across all channels in line with regional customer’s requirements.

Starting from the inside, with a payment infrastructure which is standardised across nearly all of Europe, we work our way to the outside to develop the best possible solutions.

We solve retailers' challenges by providing standardised products applicable to entire national markets, by implementing national relevant payment methods and technologies.

In addition, we help customers with their unique needs, by digging into specific business processes and sectoral needs.

In doing so we take into account one basic concept: We do business for people – suitable technology is our instrument to meet their needs.

Our integration with Retail Pro provides the customer-centric end-to-end driver that facilitates a lean transaction process and effortless consumer experience to spearhead repeat business.

Amalgamated reporting and reduction of double input from the cashier ensures user confidence, which helps enhance the checkout experience.

Come and see us at RBTE on Stand H150 to discuss this and other topics of high importance for your business.

 

Book your RBTE appointment today >

 

 

 

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About BS Payone:

BS PAYONE GmbH is headquartered in Frankfurt am Main and is one of the leading omnichannel-payment providers in Europe. In addition to providing customer support to numerous Savings Banks (Sparkasse) the full-service payment service provider also provides cashless payment transaction services to more than 255,000 customers from stationary trade to the automated and holistic processing of e-commerce and mobile payments.

Seamless Middle East 2018 energized retail with omnichannel customer experience focus

 

 

Seamless Middle East 2018, was hosted last week at Dubai International Convention Centre, bringing together the industry’s leaders in commerce, fintech, retail and payments at the Middle East's most inspiring summit and technology exhibition.

H.H. Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior inaugurated the show, where over 350 global players and entrepreneurs showcased their latest products and solutions.

Technologies included the market’s top players in mobile POS, inventory management, mobile payments, and analytics, as well as digital marketing with omnichannel retailing, blockchain and AI.

 

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Speaker sessions featured discussion on Middle East retail’s current trends and key opportunities, including the latest technologies for creating seamless omnichannel customer experiences.

Consumer expectations for their shopping experiences have shifted significantly toward convenience – shopping with retailers on their own terms. So retailers are acting fast to adapt operations and adopt modern technologies that will help them launch their customers experience strategy innovations.

 

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One of the biggest retail players exhibiting at the show, Retail Pro International, showcased its globally proven and completely localized, flexible mobile and desktop POS and inventory management software.

Retail Pro International was joined by some of its expert support partners from Egypt, Saudi Arabia, and UAE – Inditech, Retail Technologies, Retail Information Systems, and Crystal Mind. Together with solutions partners Xretail omnichannel platform, Qwikcilver gift cards, and Darwin fashion retail planning, Retail Pro International made a strong case for the end-to-end retail offering.

 

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Darwin fashion retail planner

 

“We are pleased to have been serving serious retailers with the complete Retail Pro software platform, which is built on 30 years’ experience in specialty retail, and designed specifically for their needs,” commented Retail Pro International CEO, Kerry Lemos. “We know retail, and we specialize in it to help retailers achieve their operational and customer experience strategies. We have been partnering with retailers across the region for many years and are proud to say that the emergence of mobility and unified commerce in the Arab world is well supported by Retail Pro.”

 

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Today, 9000 special retailers – with over 450 based in the Middle East – use Retail Pro to improve efficiency in their store operations and add globally on-trend capabilities.

The POS software is adapted for local KPIs and market knowledge, making Retail Pro the go-to solution for top retailers in the Middle East.

 

unified commerce with Retail Pro

 

With Retail Pro, retailers can create consistent, impactful customer experiences and improve efficiency at every store, as well as:

  • Achieve seamless omnichannel operations by integrating all their retail technologies with Retail Pro, including SAP and other ERPs, loyalty, marketing, accounting, payments, and any other software
  • Streamline IT management with one single software for mPOS and fixed POS, available on the retailer’s choice of iOS, Windows, and Android mobile, laptop, and desktop devices
  • Easily manage complex tax scenarios, as Retail Pro software already comes equipped with customizable settings for VAT methods and over 15 years of proven track record of supporting VAT, sliding tax, and other complex taxation methods prevalent across the globe
  • Get actionable data with real-time visibility into sales performance at all levels of business, whether single brand or multiple-concept franchising models
  • Increase sales and customer loyalty by issuing and tracking fully-integrated gift cards, gift certificates and store credit across the entire chain
  • And much more

 

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“Middle East retail is quickly moving toward modernization, and top performers are choosing proven software to help them reach the next level – Retail Pro,” said Retail Pro International VP of EMEAA, Bevin Manian. “With our expert value-added resellers supporting retailers’ technology needs, Middle East retail is well-positioned to build their exact strategy and achieve growth.”

Enterprise retailers like Al-Haddad, Robinsons, Puma, Under Armour, MUJI, Pepe Jeans, and Adidas – to name a few – are all building their unique retail strategies on the robust Retail Pro platform.

 

See Retail Pro in action

Request your demo today >

Retailers at NRF agree: tech needs to solve real business challenges and improve the experience

 

At NRF 2018: Retail’s Big Show, retail IT leaders shared how they pushed past pitfalls in choosing or creating technologies for the business in a panel on digital transformation.

Scott Emmons of Neiman Marcus testified to greater progress once the Business Ops and IT teams became more intentional about collaboration in the ideation and planning phases.

“We had to break out of that [approach of] sitting around waiting for business to come up with lots of ideas that we couldn’t execute on,” Emmons said.

Cross-departmental communication between the business and IT teams opens the path to creating more efficient and effective solutions to bottlenecks and challenges faced on the sales floor.

Armed with a better internal understanding of needs, retailers can evaluate software solutions to find the best fit, whether an all-in-one solution or best of breed.

Some retailers are looking for a turnkey solution that will enable them to get the job done without much thought and customization.

Others are executing a more complex strategy or have unique business challenges and want best of breed solutions that will enable them to build out their exact strategy.

The ultimate consensus: tech needs to solve real business challenges, and the retail team needs to be clear on the challenges they’re trying to solve.

The more specific your challenge, the more tailored your software must be to meet that need – and the more you need to work closely with your technology partners. Retailers are making technology choices for the long term, choosing technology partners with expertise and flexibility to help them scale.

The Hershey Company’s Brian Kavanagh, senior director of insights driven performance and retail evolution, commented in an NRF session on the importance of tech companies understanding what is unique about each retailer’s brand proposition and how they approach the market.

This conversation made its way back onto the Expo floor, where technology providers, including yours truly, showcased their solutions and met with retailers to hear their needs.

 

 

The Retail Pro executive team

 

 

Retail Pro Prism has a customizable UI to help you show your brand.

 

 

[caption id="" align="aligncenter" width="720"] From left: Kevin Connor, Mike Bishop, Ket Venethongkham, Rick Fuentes, Kerry Lemos.[/caption]

 

Kavanagh reminded audiences of the bottom line for retail technology choices: sales.

“Enhancing the customer experience is important to physical retailers, but more important is converting foot traffic into sales,” he said.

One retail expert pointed out, “Of the 174 million shoppers over the five-day holiday period post-Thanksgiving, the omnichannel shopper spent, on average, $82 more than an online-only shopper and $49 more than an in-store only shopper.”

Findings from NRF’s Consumer View report, discussed in a panel featuring IBM, showed most shoppers (73% for stores, 54% for online) come with purchase intent toward a particular item, rather than just browsing. 58% ranked ease in getting what they need as their top factor for determining where to shop.

 

[caption id="" align="aligncenter" width="720"] Source: NRF[/caption]

 

Levi’s President James ‘JC’ Curleigh spoke to this culmination of technology, experience, and sales in his session at NRF:

Let’s be simple. In a world of difficult decisions picking out your favorite pair of jeans should not be one of them. We need to put you on a simplified course to either keep you in Levi’s or introduce you to Levi’s in a simple way. To deliver that simplicity, we have to take a level of sophistication – in our supply chain, in how we show up in retail, and in productivity solutions so we can continue create that simple frontside of your favorite pair of jeans but delivered in a more sophisticated way than ever before. Simple in the front, sophisticated in the back.

Retailers optimizing their technology to increase shopping convenience across channels are making progress in both customer experience and sales.

 

Experiential retail drives revenue & growth.
Build it with Retail Pro POS.

Learn more >

 

Outgrowing your POS? Go enterprise.

 

 

Jan 14 – 16 | NRF Booth #3375

Don't limit your options for growth with a POS that’s designed to handle just a handful of SKUs and stores.

Add webstores, brick and mortar stores, kiosks, pop-ups, shop-in-shops, and franchises domestically or abroad – all with Retail Pro POS.

On January 14 – 16, visit the Retail Pro executive team at NRF booth #3375 to see the POS and retail management software that gives you the flexibility you want and the robust capabilities you need to manage your stores more effectively and keep growing.

 

Book Now

 
 


 

Take Control of Inventory

 

For growing retailers, inventory management can be a labor-intensive bottleneck.

Streamline your pricing, promotions, margins, transfers, and operations with deep visibility and control over inventory.

 
Learn more >

 
 

Empower your IT team to optimize

 

 

Test your next strategy with a Retail Pro lab environment so you can launch with zero downtime, and empower your team with detailed training resources on the My Retail Pro portal – both included in your Retail Pro Software Assurance plan.
 

Learn more >

 

Don’t settle for one-size-fits-most

 

 

Tailor your Retail Pro user interface to create the exact workflow that makes sense for your business to increase efficiency and speed.

Infuse every screen, receipt, and product label with your branding.

 
Learn more >

 
 

Whatever your plans for change in 2018, we can help.
 

Talk to us at NRF to see how Retail Pro can help you keep improving your operations to drive revenue and growth.

 

Book Now

 
 

Experiential retail drives revenue and growth. Build it with Retail Pro POS.

 

Visit us at NRF! Jan 14 – 16 | NRF Booth #3375

For many enterprise retailers, 2017 was a year to rethink their strategy, restructure operations, and reinvest their energies into unifying channels. The goal? Creating integrated, memorable experiences that drive repeat sales.

Good products attract customers. Great experiences keep them coming back. And great POS software like Retail Pro gives you robust functionality and flexibility to build out your exact strategy and drive sales.

On January 14 – 16, visit our executive team at NRF booth #3375 to see the POS and retail management software that helps you make retail much more than just a transaction – and let’s build retail experiences together.

 

Book Now

 
 

Deliver consistent customer delight

 
Give customers what they want every time with operational efficiency built on integrated software.

Open APIs for Retail Pro allow you to unify operations across channels by integrating all your retail tools – including ERP, clienteling, loyalty, analytics, RFID, and any other platform you might choose.

Learn more

 
 

Retail everywhere your customers shop

 
With a centralized view of your data, customers, and inventory, and Retail Pro software localized to meet region-specific fiscalization, language, currency, and tax requirements like VAT, you can go everywhere retail is growing -- which is everywhere.


 
Whatever your plan for deepening your relationship with customers for 2018, we can help.

Talk to us at NRF to see how Retail Pro can help you build your retail experience and drive revenue and growth.

 

Book Now

 
 

Increase efficiency and create your in-store experience with Retail Pro POS

 

Visit Retail Pro at NRF2018

Jan 14 – 16 | NRF Booth #3375

 

Unified commerce has retailers rethinking their strategy to offer shoppers something they can’t just get online: an experience.

This January, visit us at NRF booth #3375 to see how the latest solution from Retail Pro can help you make retail much more than just a transaction.

 


 

         
 

conquer retail omnichannel

 

Give shoppers a better reason to visit your stores again with irresistible promotions

 

conquer retail omnichannel

 

Capture customer details at the POS to better segment your shoppers and create relevant offers

 
         
 

conquer retail omnichannel

 

Operate your stores more efficiently with workflows tailored to your needs

 

conquer retail omnichannel

 

Minimize lost sales from out-of-stocks with robust replenishment and inventory management

 
         
 

conquer retail omnichannel

 

Scale your business more efficiently with centralized enterprise POS

 

conquer retail omnichannel

 

Enter new markets with tech support that knows regional requirements

 
         

 

Don’t miss this opportunity – book your NRF meeting today to talk to us about your store experience strategy and see how Retail Pro can help.

 

Book Now

Two Ways to Keep Shoppers Coming Back

Repeat customers are a valuable commodity. It's seven times more expensive to find a new customer than to retain one, according to Kissmetrics. In addition, the research has found that the probability of selling to an existing customer is 60 to 70 percent, while the probability of selling to a new prospect is just five to 20 percent.

With Black Friday and Cyber Monday around the corner, it's the perfect time to re-introduce your brand or store with customers who may not have made a recent purchase. Marketing automation and CRM solutions can generate follow-up emails and trigger behavioral-based campaigns to keep shoppers engaged with your store. And the new holiday shoppers you attract can be made to feel like they, too, are part of a special community well after the initial purchase is made and the holidays are packed up and put away.

Marketing Automation Helps Identify Your Advocates

Returning customers buy more and are more cost-effective than acquiring new ones, but they can also become advocates for your business. They can help you identify and bring in new customers. Marketing automation helps businesses automate repetitive marketing tasks such as emails, social media, and other website actions. It can help identify brand advocates and nurture prospects with highly personalized, useful content that helps convert prospects to customers and turn customers into delighted customers.

Nurturing leads is an important part of marketing automation. If a particular customer has shared a few of your blog posts on social media, for example, encourage this behavior by proactively sharing relevant posts with this person.

[caption id="attachment_1586775" align="alignright" width="150"]Retail marketing isn't just about making the sale - it's about winning loyal customers and establishing a brand. Retail marketing isn't just about making the sale - it's about winning loyal customers and establishing a brand.[/caption]

Never send a generic message. Always personalize content so your audience understands why specifically he or she should visit your store.

CRM Solutions

Compiling information about customer behavior in the aggregate and comparing it with data on individual customers will help discern what products a store should sell and how to market those products. A CRM solution stores every desired piece of customer data, so a business can reach and engage with every customer type. And it'll help with up-selling, too, a critical part of customer retention.

Upselling should make customers feel as though they are winning – not as if they are simply shelling out more money. CRM marketing streamlines and organizes the process: Through analysis and data mining, businesses can determine the optimal time and method to propose an upsell. Upselling is easier than selling to a customer for the first time and can help a store's revenue grow faster.

Grow your bottom line efficiently by reaching out to past and repeat customers. Make it clear why you deserve these customers business, and why you offer a better value proposition than competitors. Most importantly, let them know how they'll profit too, because, after all, everyone wants to be a winner.